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Emergency Mode Operations Plan Template
This main document contains the non-business unit activities that need to be completed in support of Emergency Mode Operations procedures. The following sections contain contact numbers, contact personnel, activation and notification procedures, overview of recovery teams, vendor contact information and recovery locations.
The detailed recovery procedures for all business units (departments) are located in the appendix since these recovery plans are modified on a regular basis due to periodic configuration changes of the company’s Business Environment. Furthermore, with continual changes to the daily business processing activities and operations, personnel, resources, and vital documents such as the detailed individual Business Resumption Plans for each department will be updated on a regular basis to ensure changes in the business processing (operations) environment are reflected in the detailed Business Resumption Procedures.
Objectives
The objective of this plan is to document critical resources and personnel requirements to protect the company if all or parts of its operations or computer services are interrupted by an outage or disruptive event. Information such as; critical business processes, technology components required, manual work-around procedures, identified alternate recovery sites, and key personnel contact information will be documented.
To make this plan functional, each member of the business unit (department) must be trained in their respective recovery responsibilities, overall company emergency management procedures (Crisis Management) and Disaster Recovery (Technology) Plans. Each member shall have in possession an electronic copy or printed plan that is not located at the work site. This copy can be kept at employee’s home, in the offsite storage location, another facility, etc.
Table of Contents
Confidentiality Statement
Plan Maintenance
Plan Exercise
Plan Location
Plan Distribution
Media Policy
EXECUTIVE SUMMARY
Definition of a Disaster
Disaster Declaration Criteria
QUICK REFERENCE GUIDE
SCOPE & OBJECTIVES
Scope of This Plan
Objectives
Assumptions
Corporate (applies to every department within the company)
Known Exposures
EMERGENCY MODE RESPONSIBILITIES
BIA & RA EXECUTIVE SUMMARY
RECOVERY STRATEGY
Recovery Strategy
Business Unit Recovery Strategy
DISASTER DECLARATION PROCEDURE
Declaration Authority
NOTIFICATION PROCEDURES
Notification & Activation Team
Department Notifications
MANAGEMENT TEAM & TASKS
Management Team
PLAN CERTIFICATION
Plan Certification
APPENDIX ITEMS
Appendix A: <Enter Department Name>
Appendix B: <Enter Department Name>
Appendix C: <Enter Department Name>
Business Resumption Plan Template
Table of Contents for Dept. Business Resumption Plan
CONFIDENTIALITY STATEMENT
PLAN MAINTENANCE
PLAN EXERCISE
PLAN LOCATION
PLAN DISTRIBUTION
MEDIA POLICY
PLAN ASSUMPTIONS & EXPOSURES
Planning Assumptions
Known Exposures
DEPARTMENT INFORMATION
Department Overview
Department Recovery Strategy & RTO
Staff Shift Schedule
PLAN ACTIVATION PROCEDURES
Plan Declaration
RECOVERY TEAMS
Notification & Activation Team
Management Team
Administrative Team
Alternate Site Team
Offsite Storage Team
CONTACT LISTS
Employee Contact Information
Department Notifications
Vendor Notification
Other Emergency Contact Numbers (Local EMS, Fire, Police, Etc)
PROCESS INFORMATION
Critical Business Processes
Applications & Systems
Process Dependencies
Process Recovery Procedures
MANUAL WORK-AROUND PROCEDURES
Work-Around Procedures
RESOURCE REQUIREMENTS
ALTERNATE LOCATIONS
Assembly Site
Command Center
Recovery Site Information
OFFSITE STORAGE LOCATION
Offsite Storage Information
RESTORATION OF NORMAL OPERATIONS
Work-Area Restore Procedures
System Validation
Backlogged Work
PLAN CERTIFICATION
APPENDIX ITEMS
Appendix A – Employee Notification Procedures
Appendix B – Notification Log
Appendix C – Event / Disaster Information
Appendix D – Record Log
Appendix E – Alternate Site Authorization Form
Appendix F – Recover Status Report
Appendix G – Business Recovery Report
Appendix H – Travel Accommodations Request Form
Appendix I – Employee Tracking Form
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