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Package 4: Business Impact Analysis (BIA) Bundle and Complete Package with Policies

This Enterprise wide BIA Template can be used by any organization.

Cost: $210

 

Conducting a Business Impact Analysis Guide

Objective

The purpose of this document is to help businesses conduct a Business Impact Analysis (BIA), which identifies the business’s critical processes, required resources for each process and the order in which processes need to be recovered.  This document provides guidance on how to conduct the BIA, analyze the information that is collected, and report the findings of the assessment.  The following documents are available to help the business complete the assessment:

  • Business Impact Analysis BIA Template (both short and long versions)
  • Application & Data Criticality Template
  • Final Business Unit Report Template
  • Final Executive Management Report Template
  • Examples of Impact

The Business Impact Analysis is only a part of the overall Business Assessment.  A Business Assessment is separated into two constituents, Risk Assessment and Business Impact Analysis (BIA).  The Risk Assessment is intended to measure present vulnerabilities to the business’s environment, while the Business Impact Analysis Plan evaluates probable loss that could result during a disaster.  To maximize the Business Impact Analysis, a Risk Assessment should also be completed. 

Table of Contents of Conducting a Business Impact Analysis

INTRODUCTION

Compliance    
Scope 

BUSINESS IMPACT ANALYSIS

Objectives of the Business Impact Analysis 
Developing the Project Plan  
BIA Process Steps

PHASE ONE – PROJECT DEVELOPMENT

Scope 
Objectives and Deliverables  
Method of Collection  
Identify People
Interview Order          

PHASE TWO – GATHER DATA      

General Information   
Process Information  
Dependencies
Required Resources 
Potential Impact

PHASE THREE – APPLICATION & DATA CRITICALITY 

Application Information           
Database Information
Hardware Information
Network Information   

PHASE FOUR – ANALYZE THE DATA       

Review Business Unit BIA     
Follow-Up Meetings   
Report the Results     

FINAL REPORT & PRESENTATION         

Creation of Executive Report 
Presentations 

NEXT STEPS           

APPENDIX 

Appendix A:  Business Impact Analysis Short Template      
Appendix B:  Business Impact Analysis Long Version Template      
Appendix C:  Application & Data Criticality Analysis Template         
Appendix D:  Final Business Unit Report Template  
Appendix E:  Final Executive Report Template         
Appendix F:  Sample BIA Questions
Appendix G:  Examples of Impacts

Long Version Business Impact Analysis Template

Objectives

Due to HIPAA Security Rule regulations, organization must implement Contingency Planning Practices to ensure the protection of ePHI (electronic Protected Health Information).  In order to accomplish this undertaking, there are several steps that organization will be completing to identify critical business functions, processes and applications that process ePHI and to understand the potential impact to the business if a disruptive event occurred. 

The first step of implementing the Contingency Program for organization is to conduct a Business Impact Analysis (BIA).  This questionnaire will help each business unit identify their critical business functions and recovery requirements as well as estimating the impact of a disaster (or prolonged outage) to the business unit.  Once the survey is completed, the BIA Project team will review the data, analyze and create a prioritized recovery strategy to present to senior management. 

For the purpose of this BIA, answer each question based on the “worst-case scenario”.  This means your workplace and all records; files and equipment in it are inaccessible.  The priority of this questionnaire is to identify any business process or application that currently contains ePHI.  However, please answer all questions regardless of ePHI status.  By completing all questions to the best of your knowledge, a recovery strategy that best meets the need of the business can be established.

Some questions will be directly related to a specific process where as other questions are about the business unit in general. Some sections contain an additional “Notes” area to amplify or explain your responses.  While this is not a requirement, it can be useful in helping the Project Team understand the nature of your business unit operations. 

Table of Contents: Business Impact Analysis Survey Template

OBJECTIVE 

GENERAL INFORMATION         

Respondent Information           
Business Unit / Department Information
ePHI (electronic Protected Health Information)
Service Providers        
Business Unit Vulnerability       
Recovery Complexity  

PROCESS INFORMATION   

Process Identification   
Process Criticality & Frequency           
Processing Periods      
Process Unavailability Impact   
Process Deferrable      
Manual Work – Around Procedures for Processes       
Alternate Facilities / Work-load shifting
Backlog Work 

DEPENEDENCIES  

Internal Received Dependencies (Same Company)       
Internal Sent Dependencies (Same Company)  
External Received Dependencies (Outside Provider)    
External Sent Dependencies (Outside Provider)

REQUIRED RESOURCES 

Software Resources     
Specialized Supplies and Clerical Type Resources        
Equipment Resources  
Manpower Resources  
Reports           

POTENTIAL IMPACT     

Financial Impact          
Customer & Operational Impact          
Legal & Regulatory Impact

Final BIA Executive Management Report Templates w/ Charts

Executive Overview

Objectives

The intent of the Business Impact Analysis (BIA) was to help our organization identify which business units, operations and processes are crucial to the survival of the business. The BIA has identified the time frames in which essential business operations must be restored to full functionality following a disruptive event.   It has defined the business impact of not performing critical business operations based on a worst-case scenario.  The BIA has also identified the resources required to resume business operations to a functioning level. 

A worst-case scenario assumes that the physical infrastructure supporting each respective business unit has been destroyed and all records, equipment, etc are not accessible within 30 days. 

The objectives for this BIA were:

  1. Estimate the financial, customer/operation, and legal/regulatory impacts for each major business unit, assuming a worst-case scenario
  2. Determine the estimated number of personnel required for recovery operations
  3. Identify the critical business functions, business unit processes and the estimated Recovery Time Objective (RTO) for each business unit.
  4. Provide a foundation for implementing Contingency Plans for HIPAA Security Rule 164.308 (a) (7) compliancy.

The RTO is the maximum allowable time a process can be inoperative following an outage / disruptive event. 

These timeframes may have to be re-evaluated to meet the requirements of the Technology capabilities.  If the capabilities of technology do not meet the requirements of the business unit, a gap exists.  These gaps must be mitigated to prevent extended outages and impact to your organization.

Table of Contents:Executive BIA Finding Report

EXECUTIVE OVERVIEW 

Objectives       
Scope 
Approach        
Department Responses and Findings    

BUSINESS UNIT RESULTS

SUMMARY OF FINDINGS 

Combined Financial Impact      
Combined Customer/Operational Impact         
Combined Legal and/or Regulatory Impact       
Recovery Personnel Requirements       
Recovery Time Objectives for Business Processes       
Manual Work-Around Processes         
Work Backlog Processing       
Recovery Complexity for Business Units          

CONCLUSION         

APPENDIX   

APPENDIX A – BIA QUESTIONNAIRE  
APPENDIX B – INDIVIDUAL FULL DEPARTMENT RESPONSES   
APPENDIX C – BLANK DEPARTMENT OVERVIEW FORM
APPENDIX D – CUMULATIVE REPORT CHART TEMPLATES

Final Business Unit Report Template w/ Charts

<Enter Department Name>
Location of Department:
Participant: Date of Report:

The interview was conducted by <Enter the Name of Person(s) conducting interviews> on <Enter Month, Day, and Year>. 

Overview of Business Unit (Department)

The <Enter Department Name> department is responsible for <enter responsibilities, duties, tasks.  (Just provide a high level overview of the department). Identify if the department does or does not provide direct patient care.    

Business Processes

  • <Enter Process Names and put the RTO in ( ) >
  • <Enter Process Names and put the RTO in ( ) >
  • <Enter Process Names and put the RTO in ( ) >

Electronic Protected Health Information

  • <Identify the processes, applications, etc that contain ePHI>
  • <Identify the processes, applications, etc that contain ePHI>

Vendors

  • <Enter Vendor Name>
  • <Enter Vendor Name>

Internal Dependencies

  • <Enter Dependency and put RTO in ( ) >
  • <Enter Dependency and put RTO in ( ) >

External Dependencies

  • <Enter dependency and put RTO in ( ) >
  • <Enter dependency and put RTO in ( ) >

Applications

  • <Enter applications and put RTO in ( ) >
  • <Enter applications and put RTO in ( ) >

Business Impact Analysis Policy

Purpose:

The Business Impact Analysis (BIA) Policy document establishes the activities that need to be carried out by each Business Unit, Technology Unit, and Corporate Units (departments) within the organization. 

All departments must utilize this methodology to identify the processes they perform, the required resources to perform those processes, the timeframes in which those processes need to be recovered, any supporting dependencies, resources, facilities, etc, and the potential financial, operational, and legal/regulatory impact for the processes. 

 
Table of Contents

TERMINOLOGY     
ACCOUNTABILITY
COMPLIANCE        
REVISION HISTORY
ENDORSEMENT    

I.  POLICY OVERVIEW 

A. Purpose      
B.  Scope        
C.  Ownership Roles & Responsibilities           
D. Review Process      
E. Reporting Process   
F. Update Frequency and Annual Review        
G. Approval    

II. BIA REQUIREMENTS 

A. BIA Completion     
B.  Business Process Identification       
C.   Business Process Recovery Time Objective           
D.  Financial Impact     
E.  Operational Impact 
F.  Legal and Regulatory Impact          
G.  Manual Work-Around Procedures 
H.  Required Resource

III. BIA RESULTS 

A.  Overall RTO for Department          
B.  Communication      
C.  Retention of BIA Survey    

APPENDIX   

APPENDIX A:  BUSINESS IMPACT ANALYSIS STANDARDS   

To view specific section of this document, please contact us at Bob@training-hipaa.net or call us at (515) 865-4591.

 
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